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Frequently asked questions

How do I setup my VoIP?

You need Broadband internet connection. The more call volume you have the higher the bandwidth you will need. We have low call volume and are using a 7Mbps/700Kbps connection, this has been plenty of bandwidth for us. Wired Ethernet router. You have a ton of options here but your budget will likely decide this one

How secure is VoIP?

Security for VoIP uses industry standard encryption technology such as SSL and VPN.

Can VoIP receive calls from PSTN?

VoIP is fully compatible with calls to/from PSTN lines.

What is SIP Trunking?

It is quickly becoming a universal standard to adopt SIP (Session Initiation Protocol) for business communication purposes. This standard is used by SIP Trunking to enable businesses to make calls and receive calls through traditional telephone lines by means of VoIP (Voice Over Internet Protocol). This is done through data networks.

In addition, SIP trunking enables you to combine both voice and data over a single network connection. This benefit will almost certainly save you a significant amount of money and time. We offer both managed and unmanaged IPVPN services, allowing you to make the most out of your existing network. We can also connect you to a wide range of other devices and PBX systems.

What are the benefits of SIP Trunking?

There are a number of benefits for your company in investing in SIP trunking, including:

  • Allows companies to outsource PSTN connectivity to a third party, reducing long-distance phone charges
  • Eliminates investment in costly TDM-gateway equipment infrastructure
  • Enables dial codes to increase regional presence
  • Reduces month expenses
What is ADSL?
The acronym stands for Asymmetric Digital Subscriber Line. It is technology that allows you to connect to the internet by using existing telephone networks. It is connected at all times and it provides very fast access due to the fact that it is extremely efficient when converting data. It also use a much wider frequency range than ordinary modems.

Still need answers? Our support team will do their best to help you further.